|
The remote support is done securely through encryption and live chat. You will be able to see every step I perform on your computer. You also get a free estimate and a 48 hour money-back guarantee.
Your only requirements for remote support are: A credit card for payment, Windows xp operating system or newer and last, you must be logged in as an administrator.
STEPS:
1. If you see "Offline" on the widget below, call/text Marcellino at 516-828-1418 or email me at: info (at) LIPCTech.com or use the "Contact Me" form also shown in the navigation main tab to schedule the remote session. I will get back to you within two hours, most likely less than that and initiate remote support.
2. Click on "Share Screen" on the widget below, a window will pop-up asking you to type your name and how much time you wish to offer me to perform remote support. The download of a quick application will start, click on "run" as it takes less than one minute to install in your computer.
3. Alternatively, if you see the comment cloud on the widget below and it says "Chat with Me", you can click on that directly to get immediate help as I am online.
DONE!
You are required to stay present while I perform remote operations to solve your issue. You will be able to see step by step what I perform on your computer and you will be given a free estimate. You also have a 48 hour money-back guarantee; the connection is secure and encrypted.
We will be able to chat at the same time during the session or if you prefer we can talk on the phone. Usually, it can take me up to one to two hours to solve your computer issue although every case is different.
Also, my rates are better than the "Geek Squad" or "Micro Center" or any other major computer repair store.
This above, my different and creative approach, my skills and my experience is what puts me ahead of the competition and keeps me a successful PC Tech!
Thank you and waiting for you to make the next move now :)
Fixing Long Island, One computer at a Time!℠
|